NHTSA Complaint #10662376 — 2002 CHEVROLET MONTE CARLO

TL* THE CONTACT OWNS A 2002 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH. AS A RESULT, THE VEHICLE FAILED TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE AND THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS THEN TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 01/07/14*LJ UPDATED 05/29/2015 *JS