NHTSA Complaint #10662189 — 2007 FORD EDGE

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 10662189
Vehicle 2007 FORD EDGE
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 113,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

THE PASSENGER SIDE DOOR WILL NOT UNLOCK WITH NEITHER THE UNLOCK BUTTON ON DRIVER DOOR NOR THE PUSH BUTTON ON MY KEY FOB. ALL OTHER DOORS WILL LOCK. WHEN MY SON HAS A SEIZURE NEXT TO ME AND I PULL OVER TO ASSIST, I CANNOT GET HIM OUT OF THE DOOR. HE IS UNABLE TO UNLOCK THE DOOR HIMSELF OF COURSE. WHILE HE IS HAVING A SEIZURE I HAVE TO TRY TO PULL HIM OUT WHILE HE IS HAVING HIS SEIZURE THROUGH THE DRIVER SIDE DOOR TO ASSIST HIM. THIS GETS VERY DANGEROUS FOR SEVERAL REASONS. ESPECIALLY WHILE ON THE SIDE OF THE FREEWAY. *TR

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