NHTSA Complaint #10661638 — 2008 MERCEDES BENZ E320
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10661638 |
| Vehicle | 2008 MERCEDES BENZ E320 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 115,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
FUEL SMELL OUTSIDE OF VEHICLE AFTER FILLING THE TANK. TOOK TO DEALER IN VALENCIA CA. THEY TIGHTENED THE FUEL FILLER NECK. THE FOLLOWING WEEK WHEN WE FILLED UP, SAME ISSUE. RESPONDED VIA EMAIL TO SERVICE MANAGER THAT THE PROBLEM WAS NOT CORRECTED. BROUGHT CAR BACK FOR SERVICE IN NOV 2014. DEALER SAYS CAR OUT OF EXTENDED WARRANTY 3 WEEKS. COST: $2500. OFFERS 15% OFF SERVICE, THIS IS A NICE GESTURE AND IT IS APPRECIATED. HOWEVER, THE PROBLEM WAS IDENTIFIED (AND NOT CORRECTED) WHILE THE CAR WAS UNDER WARRANTY. DEFECT INVESTIGATION UNDERWAY AT NHTSA AND A CLASS-ACTION LAWSUIT FILED IN GA. WE FEEL MB IS RESPONSIBLE FOR THE REPLACEMENT OF THE FUEL SENDING UNIT. *JS
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