NHTSA Complaint #10661548 — 2012 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10661548
Vehicle	2012 FORD FOCUS
Component	ENGINE
Date of Incident	December 2, 2014
Date Filed	December 2, 2014
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AT FIRST I REPORTED ISSUES WITH DEALERSHIP REGARDING CAR MOVING BACKWARDS AT TIME WHEN I RELEASE BRAKES TO GO FORWARD AND MY CAR IS AUTOMATIC. ALSO INFORMED THEM AFTER A RED LIGHT I PRESS THE GAS BUT CAR WOULD NOT MOVE IMMEDIATELY THEY SAID IT WAS NORMAL DUE TO DUAL TRANSMISSION. CAR WAS NOT PUT IN SERVICE. I HAD SAME INCIDENT AND A MONTH LATER I RECEIVED AN ALERT REGARDING A CLUTCH RECALL AND TOOK IT IN FOR SERVICE TODAY AND EXPLAINED TO THEM I HAD SAME ISSUE. CAR WAS NOT PUT IN SERVICE AND THEY SAID IT WAS NORMAL CAUSE CAR IS AUTOMATIC WITH A MANUAL TRANSMISSION AND THEY STATED TO ONLY BRING IT IN IF I HEAR METAL GRINDING. *JS

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