NHTSA Complaint #10661514 — 2008 VOLKSWAGEN GTI

VEHICLE REQUIRED EXTRA CRANKING BEFORE STARTING. UPON STARTING AND BEGINNING TO DRIVE, THERE WAS LACK OF POWER AND RPMS DID NOT WANT TO GO ABOVE 4K. AFTER APPROX. 1/4-1/2 MILE ENGINE BEGAN TO RESPOND NORMALLY. TOOK VEHICLE TO DEALERSHIP FOR DIAGNOSIS. TOLD THE HIGH PRESSURE FUEL PUMP, CAM FOLLOWER AND CAM NEEDED TO BE REPLACED DUE TO CAM FOLLOWER LOSING HARDNESS AND WEARING THROUGH CAUSING FUEL PUMP TO RUN DIRECTLY ON CAM. FUEL PUMP ARM WAS WORN AND ALSO SCORED CAM. WAS TOLD THAT 2006-07 MODEL YEARS HAD EXTENDED WARRANTY FROM VW TO FIX THIS BUT 2008 DID NOT. IN MODEL YEAR 2009, A COMPLETELY DIFFERENT SYSTEM WAS USED. I BELIEVE THAT MY ENGINE STILL CONTAINED THE DEFECTIVE PARTS AND VW INTERNET FORUMS ALSO HAVE EXTENSIVE MENTION OF THIS PROBLEM IN 2008 MODELS. I ALSO ON MANY OCCASIONS HAVE TAKEN VEHICLE TO DEALERSHIP FOR ROUTINE MAINTENANCE AND WAS NEVER INFORMED THAT I SHOULD HAVE THE CAM FOLLOWER INSPECTED FOR WEAR. THIS IS A $60.00 PART THAT COULD BE REPLACED BEFORE IT WEARS THROUGH. INSTEAD, I HAVE A QUOTE FROM THE DEALER TO REPLACE NOT ONLY THE CAM FOLLOWER, BUT ALSO THE HIGH PRESSURE FUEL PUMP AND THE CAM FOR SLIGHTLY OVER $2,000.00. I TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP AND WAS TOLD THAT BECAUSE THERE ARE ALSO METAL SHAVINGS IN THE CAM HOUSING THAT I SHOULD ALSO REPLACE THIS ALONG WITH SOME OTHER MISC. PARTS. THE HOUSING PART ALONE IS APPROX. $1,600.00. I AM REPLACING THE FUEL PUMP AND CAM FOLLOWER AND WILL BE CHECKING THE PARTS FOR WEAR EVERY 10-20K MILES. REPORTED THIS ISSUE TO VW CUSTOMER CARE AND WAS TOLD THAT MY VIN DID NOT FALL INTO THE RANGE FOR THE EXTENDED WARRANTY SO THERE WAS NOTHING THEY COULD DO. I DID RECEIVE A "COUPON" FOR $500 OFF A NEW VEHICLE PURCHASE BUT NOT SURE I WOULD BUY ANOTHER VW AFTER THIS EXPERIENCE. *JS