NHTSA Complaint #10661441 — 2007 CADILLAC DTS

TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, WHEN SHIFTING INTO REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND, AFTER PARKING, ALL THE EXTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THE CONTACT WAS UNABLE TO INSERT THE KEY IN THE IGNITION SWITCH TO TURN THE LIGHTS OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.