NHTSA Complaint #10661402 — 2000 FORD F-150

I REALIZE THIS IS NOT A NEW ISSUE, BUT IT NEEDS TO BE ADDRESSED. THE FIRST NOTIFICATION FROM FORD MOTOR CO. REGARDING THE 2011 RECALL FOR FAULTY GAS TANK STRAPS WAS RECEIVED THE WEEK OF OCTOBER 20TH 2014, ALTHOUGH I HAVE OWNED THE VEHICLE FOR OVER A YEAR. AN APPOINTMENT WAS MADE WITH BRONDES FORD IN MAUMEE, OHIO THE FOLLOWING WEEK. THE VEHICLE, WHICH WAS HAVING NO ISSUES AT ALL, WAS LEFT WITH ~$900 IN DAMAGE. THE FAULTY STRAPS HAD CORRODED THROUGH TO THE GAS TANK, AND SO WHEN THEY WERE REMOVED, LEFT HOLES IN THE GAS TANK. IN RESEARCHING THIS ISSUE, THIS CONSEQUENCE HAS BEEN RAMPANT AMONG THESE REPAIRS, YET NEITHER FORD NOR THEIR DEALERS' SERVICE DEPARTMENTS WILL COVER THE DAMAGE! SO A TRUCK THAT WAS IN PERFECT WORKING CONDITION WAS RENDERED USELESS. HOW CAN FORD BE RESPONSIBLE FOR THE STRAPS BUT NOT THE RESULTING DAMAGE THEY CAUSE? I GET THAT MY TRUCK IS OLD, BUT IF REPLACING THE STRAPS RUNS THE RISK OF CAUSING DAMAGE THE OWNER WILL BE LIABLE FOR, IT SHOULD BE CLEARLY OUTLINED! THE NOTION THAT ONLY THE FAULTY STRAPS ARE FORD'S LIABILITY IS NEGLIGENT. MY HOPE IS THIS ISSUE WILL BE READDRESSED WITH FORD AND THE OWNERS REIMBURSED FOR THE DAMAGES CAUSED BY FORD AND ITS AGENTS. THANK YOU. *JS