NHTSA Complaint #10661386 — 2015 CHRYSLER 200

THE FACTORY-INSTALLED TIRES FOR THIS AUTOMOBILE ARE UNSAFE FOR WINTER DRIVING. NOT ONLY DO THEY NOT GRIP FROM A COMPLETE STOP BUT THEY ARE ALSO INEFFECTIVE IN STOPPING AND TURNING. THE BRAND OF TIRE INSTALLED IS NEXEN P235/40/19. I HAD CONTACTED CHRYSLER CUSTOMER SERVICE BUT THEY SIMPLY LAID THE BLAME UPON ME AND STATED THAT I SHOULD'VE CHOSEN ALL-SEASON TIRES. I EXPLAINED THAT I DIDN'T HAVE A CHOICE IN THE TYPE OF TIRE THAT WAS MOUNTED, ONLY THE WHEEL SIZE AND THAT ALL-SEASON TIRES WERE SUPPOSEDLY MOUNTED AT THE FACTORY. I THEN RECEIVED A RESPONSE REFUSING TO ADDRESS THE ISSUE DIRECTLY AND THAT I CONTACT THE TIRE MANUFACTURER. I HAVE SINCE INSTALLED WINTER TIRES AT MY OWN COST.