NHTSA Complaint #10661246 — 2002 HONDA ACCORD

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10661246
Vehicle 2002 HONDA ACCORD
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

I AM ON MY SECOND HONDA - THE FIRST ONE WAS A 1987 HONDA ACCORD THAT I HAD FOR 15 YEARS. I LOVED THAT CAR AND HAD NO ISSUES AT ALL WITH ITS PERFORMANCE. THE CAR LISTED WITH THIS COMPLAINT I BOUGHT NEW IN 2002 AND STILL HAVE IT TODAY. I AM NOT SURE OF THE DATES BUT WITHIN THREE TO FOUR YEARS OF HAVING THIS HONDA, THE DASH BOARD LIGHTS STOPPED WORKING AND THE DRIVER SIDE AIRBAG RETURNED AN ERROR LIGHT. I FAITHFULLY SERVICE THIS VEHICLE ( KIRKWOOD AUTO CENTER WILMINGTON DE) AND WHEN THEY INVESTIGATED THE ISSUE, I WAS TOLD THAT EACH OF THE REPAIRS WAS NOT COVERED BY WARRANTY AND WOULD BE SEVERAL HUNDRED DOLLARS TO REPAIR. I WAS A SINGLE PARENT AT THE TIME AND LEARNED TO LIVE WITH NO DASHBOARD LIGHTING AT NIGHT AND HAD THE AIR BAGS DISABLED. I HAVE ALSO TAKEN THE CAR TO A CERTIFIED HONDA DEALER (UNION PARK HONDA WILMINGTON DE) AND THEY ALSO CONFIRMED THAT NEITHER OF THOSE REPAIRS WAS COVERED OR THE PRODUCT OF A RECALL. I ALWAYS THOUGHT I WOULD BUY HONDAS FOREVER BUT I AM QUITE DISAPPOINTED IN THE PERFORMANCE OF THIS 2002 ACCORD AND HOW IT FAILED SO SOON AFTER I PURCHASED IT WITH NO RECOURSE BUT TO PAY A HUGE AMOUNT OF MONEY TO FIX THE ISSUES. EQUALLY UPSETTING IS ALL OF THE ISSUES WITH AIRBAGS THAT ARE BEING REPLACED YET MY CAR, WITH THE FAILED AIRBAG, WOULD HAVE TO BE PAID BY ME TO BE FUNCTIONAL. WHAT CAN HONDA DO FOR ME TO KEEP ME IN YOUR HONDA FAMILY? *TR

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