NHTSA Complaint #10661244 — 2007 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10661244
Vehicle 2007 DODGE RAM 2500
Component STEERING
Date of Incident
Date Filed
Mileage 140,299 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

RECALL NOTICE N62/NHTSA 13V-528 LEFT TIE ROD END MAY BREAK WHILE DRIVING CAUSING LOSE OF STEERING AND MAY RESULT IN ACCIDENT??WOW NOW YOU WOULD THINK DODGE WOULD MAKE THIS A PRIORITY TO GET FIXED?? SO I HAVE EMAILED DODGE SEVERAL TIMES ABOUT GETTING THIS FIXED ALWAYS SAME ANSWER DO NOT HAVE PARTS, BEEN TO LOCAL DEALER DOING THE SAME, GOT THE SAME ANSWER NO PARTS TO FIX VEHICLE??? WELL LUCKY IT BROKE ON MY STREET TURNING TRUCK AROUND TO BACK IN MY DRIVEWAY, STEERING LINKAGE PUSHED INTO MY LEFT TIRE 6" SO SIDE WALL BELTS ARE NOW BROKE BUT IT WAS ALSO CAUSING MY NEW TIRES TO WEAR OUT FASTER ON FRONT OF TRUCK EVEN AFTER ALIGNMENTS DONE, SO AFTER A YEAR MY TRUCK IS STILL NOT FIXED AND IS SITTING AT HALL JEEP/ DODGE AND NO FIX FOR IT DUE TO NO PARTS AVAILABLE. SO NO I AM LESS MY TRUCK AND NEED TO BORROW A VEHICLE JUST TO GOT TO WORK, I FIND THIS A HUGE PROBLEM NOT ONLY SHOULD I HAVE A RENTAL VEHICLE THAT MATCHES MY VEHICLE BUT WANT TWO NEW FRONT TIRE NOW ALSO WHY CANT THEY GET THE PARTS I CAN ORDER ALL PARTS NEEDED RIGHT NOW ONLINE OR GO PICKUP LOCALLY AND GET MY TRUCK REPAIRED BUT GETTING MY MONEY BACK FOR REPAIRS WILL BE A HUGE ISSUE BECAUSE AFTER MARKET PARTS?? REALLY BE BETTER PARTS IN MY EYES BEING I WOULD GET HEAVY DUTY PARTS FOR REPLACEMENT PARTS SO NO MORE FRONT END ISSUES I AM DONE WITH DODGE AND TRYING TO GET A TRUCK FIXED THAT SHOULD HAVE BEEN DONE MONTHS AGO WITH NO HASSLE PERIOD!! OH AND TO TOP IT ALL OFF THE DEALER GIVES ME NUMBER TO DODGE ROADSIDE ASSISTANCE TO TOW MY TRUCK TO DEALER LESS THAN A 1/4 MILE FORM MY HOUSE THEY WANT TO CHARGE ME $73.00 FOR THE TOW?? UM YOUR RECALL ISSUE AND YOUR TOW PROBLEM I AM NOT PAYING A DIME BEING YOU CANT GET PARTS TO FIX MY TRUCK AND WHEN ITS NOW BROKE AND HAS NO STEERING DODGE WANT ME TO PAY FOR A TOW BILL YA OK GOOD LUCK ON THAT TOO...REALLY WISH COULD UP LOAD PICTURES ITS A SITE TO SEE LINKAGE STUCK IN MY TIRE.... *TR

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