NHTSA Complaint #10660920 — 2003 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10660920
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	November 24, 2014
Date Filed	November 25, 2014
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I HAVE HAD ISSUES WITH THE IGNITION LOCKING. I'M GOING ON MY 3RD REPAIR FOR THE SAME EXACT ISSUE. FIRST THE IGNITION WAS RE-KEYED AND/OR REPLACED. NEXT THE IGNITION AGAIN WAS REPLACED. THE STEERING COLUMN HAD TO REMOVED. THIS TIME, I'M IMAGING THE SAME THING. I'M VERY UPSET THAT FORD HAS NEVER OFFERED TO REPAIR AT DISCOUNTS OR TO REPAIR AT ALL. VERY UPSET THAT THEY NEVER RECALLED IT, KNOWING THIS WAS STACKING UP FOR BUYERS, AS AN ISSUE. I COME FROM A FAMILY WITH FAITHFUL FORD, LINCOLN/MERCURY TIES, WHICH INCLUDE EMPLOYEES, RETIREES, AND A FAMILY THAT SUPPORTS FORD, NO DOUBT. AS A FOCUS OWNER, I AM VERY DISAPPOINTED HOW THIS HAS BEEN HANDLED. *TR

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