NHTSA Complaint #10660741 — 2008 TOYOTA PRIUS

THE BLACK PART ON THE "TRUNK" WHICH YOU HAVE TO TOUCH TO OPEN THE HATCHBACK, STARTED MELTING THE FIRST SUMMER AFTER WE BOUGHT THE PRIUS. EVERY SUMMER SINCE IT DRIPS BLACK RUBBER, WHICH SMEARS ALL OVER YOUR HAND EVERY TIME YOU OPEN THE DOOR. IN THE WINTER, IT DOESN'T MELT, BUT THE TRUNK IS EXTREMELY DIFFICULT TO OPEN, WHICH COULD CREATE A RISK OF DEATH, IF PASSENGERS WERE TRAPPED INSIDE A BURNING CAR AFTER A COLLISION. FROM WHAT I READ ON THE INTERNET, TOYOTA IS DENYING THIS IS A MANUFACURING DEFECT, CLAIMING THAT PEOPLE ARE USING THE WRONG PRODUCTS TO CLEAN THEIR CARS. WHICH IS ILLOGICAL, AND WHOLLY INACCURATE IN THIS CASE, SINCE MY HUSBAND CERTAINLY NEVER WASHED THE CAR FOR THE FIRST SEVERAL YEARS HE HAD IT, UNTIL I GOT TIRED OF A DIRTY CAR AND HAD IT DETAILED. IT WAS MELTING LONG BEFORE THAT. TOYOTA NEEDS TO ACCEPT RESPONSIBILITY FOR THEIR MISTAKE, AND FIX IT. *TR