NHTSA Complaint #10660707 — 2003 TOYOTA RAV4

I PURCHASED A 2003 TOYOTA RAV4 FROM THE TOYOTA DEALERSHIP THAT ONLY HAD 13 MILES ON IT IN AUGUST 2003. IN AUGUST OF 2014, I STARTED HAVING TROUBLE WITH THE AUTOMATIC TRANSMISSION SHIFTING HARSH WHEN CHANGING. THE CAR WOULD STRAIN TO CHANGE GEARS, THEN ALL OF A SUDDEN IT WOULD JERK INTO GEAR. NO LIGHTS CAME ON AT ALL. I TOOK IT TO THE TOYOTA DEALERSHIP TO HAVE THE PROBLEM INSPECTED AND THEY TOLD ME ABOUT AN EXTENDED WARRANTY OF 10 YEARS OR 150,000 MILES. THIS WAS THE FIRST THAT I HAD HEARD ABOUT THIS WARRANTY. TOYOTA NEVER CONTACTED ME TO LET ME KNOW ABOUT THE WARRANTY. AFTER INSPECTING MY RAV4, THEY TOLD ME THAT I NEEDED TO REPLACE THE ECM AND IF THAT DIDN'T SOLVE THE PROBLEM, I WOULD NEED A TRANSMISSION. I FEEL LIKE TOYOTA SHOULD HAVE INFORMED ME OF THE PROBLEM SOONER. (BEFORE ALL THAT TIME HAD GONE BY.) I WAS VERY DISAPPOINTED WITH THE OUTCOME. I SEE FROM THIS WEBSITE THAT I AM NOT THE ONLY ONE WITH THIS SAME PROBLEM AND FEEL THAT TOYOTA SHOULD BE HELD RESPONSIBLE FOR THE REPAIR. *TR