NHTSA Complaint #10660636 — 2003 CHEVROLET IMPALA

2003 CHEVROLET IMPALA RECURRING PROBLEMS WITH THE IGNITION OVER THE LAST FIVE YEARS. *MW THE CONSUMER STATED THE VEHICLE WOULD NOT START. IT WOULD TAKE MULTIPLE ATTEMPTS TO GET THE VEHICLE STARTED, THEN AT TIMES, THE VEHICLE WOULD STOP RUNNING SUDDENLY. THE ONLY EXPLANATION SEEMED TO BE THE KEY WAS HIT INADVERTENTLY GOING OVER A BUMP, KNOCKING IT OUT OF THE DRIVE POSITION. IN JANUARY 2009, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE REPAIR SHOP, WHERE THE IGNITION TUMBLER WAS BAD. A NEW IGNITION LOCK CYLINDER WAS INSTALLED. FEBRUARY 2009, THE ENGINE RACED UNCONTROLLABLY, WHICH REQUIRED CONSTANT BRAKING AND PLACING THE VEHICLE IN NEUTRAL TO STOP. IN OCTOBER 2011, THE IGNITION CYLINDER WAS REPLACED AGAIN. MARCH 2012, WHILE DRIVING ON THE HIGHWAY, THERE WAS A MAJOR ELECTRICAL LIGHTING SYSTEM FAILURE. ALL OF THE LIGHTS WENT OUT. THE MULTI-FUNCTION SWITCH WAS REPLACED. JULY 2013, THE VEHICLE WOULD START AND THEN STALL. SEPTEMBER 2014, THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE IGNITION LOCK CYLINDER. *JB