NHTSA Complaint #10660556 — 2006 TOYOTA HIGHLANDER

I AM IN THE MILITARY AND HAD MY CAR IN STORAGE FROM 2008-2012 WHILE STATIONED OVERSEAS. I JUST TOOK MY CAR IN FOR THE 60,000 MILE SERVICE AND WAS TOLD MY HEADLIGHT COVER WAS FOGGY. WHEN I GOT HOME AFTER PICKING UP MY CAR I HAD NOTICED THERE WHERE TWO BURN MARKS THAT HAD MELTED THE PLASTIC HEADLIGHT COVERS WHERE THE HIGH-BEAM LIGHTS ARE. I HAD CALLED TOYOTA HEADQUARTERS AND THEY REFERRED ME TO THE HAWAII DEALERSHIP SINCE THEY COULD NOT LOCATE MY VIN NUMBER. I CALLED THE HAWAII DEALERSHIP, AND HAD NO LUCK THERE EITHER. THIS IS UNSAT AND IS A CONTINUOUS PROBLEM FOR THIS YEAR OF TOYOTA HIGHLANDER. THIS IS A SAFETY ISSUE AND A HAZARD. I DO NOT KEEP MY HEADLIGHTS ON 24 HOURS SEVEN DAYS A WEEK, SO WHY IS THIS HAPPENING. IN ADDITION, MY CAR ONLY HAS 66,600 MILES FOR BEING A 2006 MODEL. AS I SAID THIS CAR WAS IN STORAGE FOR 4.5 YEARS DUE TO MY OVERSEAS DUTY ASSIGNMENT. I FEEL THAT I SHOULD NOT HAVE TO PAY FOR THIS SINCE I HAVE NO CONTROL OF THIS AND, IT IS A DEFECT IN THE MODEL / YEAR OF THE HIGHLANDER. *TR