NHTSA Complaint #10660542 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10660542
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	November 22, 2014
Date Filed	November 24, 2014
Mileage	57,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DRIVING DOWN THE ROAD, SUDDENLY MY DASHBOARD LIGHTS UP WITH BELLS & WHISTLES SAYING POWER STEERING SERVICE NOW. ALSO ADVANCE TRACK SERVICE NOW. THERE WAS NO CRASH (THANKFULLY). TRIED TO RESTART CAR, HOPEFULLY TO CLEAR OUT ERROR CODE BUT IT STILL SHOWS. NO POWER STEERING. WHEN WE TRIED TO GO HOME, IT TOOK BOTH MYSELF AND MY HUSBAND TO TURN THE WHEEL ONTO RESIDENTIAL STREETS AND OUR DRIVEWAY. THANKFULLY A FRIEND FOLLOWED US HOME TO AVOID AN ACCIDENT CAUSED BY LACK OF CONTROL IN STEERING. WITH ONLY HAVING THE CAR FOR A YEAR AND HAVING 57K MILES...IT SHOULD NOT HAVE THESE ISSUES! *TR

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