NHTSA Complaint #10660353 — 2013 BMW 535I

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 10660353
Vehicle 2013 BMW 535I
Component TIRES
Date of Incident
Date Filed
Mileage 4,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

GOODYEAR 245-40R-19 TIRES ON MY 2013 BMW 535XI ARE DEFECTIVE. AT 11K MILES, I HAD TO REPLACE ONE TIRE AND THEN AT 15K I HAD TO REPLACE ANOTHER DUE TO SIDE WALL "BUBBLING". DEALER INFORMED ME THIS HAPPENS FREQUENTLY WITH THESE TIRES AND THERE "IS NOTHING BMW OR GOODYEAR" WILL DO FOR THE CONSUMER. GOODYEAR DISCONTINUED THEIR INSURANCE. COST TO REPLACE WITH MOUNTING AND BALANCING/TAX $500 PER TIRE. AT FIRST, DEALER MENTIONED YOU MUST HAVE HIT A POT HOLE. WHEN I MENTIONED TO HIM THAT TWO TIRES "BUBBLING" AFTER 15K MILES IS VERY QUESTIONABLE HE THEN INFORMED ME THAT THIS IS A TIRE ISSUE. I SENT IN A COMPLAINT TO GOODYEAR AND BMW TO NO AVAIL. THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR THE TIRE ISSUE YET THE TIRES ARE DEFECTIVE AND BMW CONTINUES TO PLACE THEM ON THEIR VEHICLES. RESEARCHING THE ISSUE IT SEEMS THERE ARE MANY OTHER PEOPLE IN MY SITUATION. *TR

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