NHTSA Complaint #10660232 — 2004 SATURN L300

THE CAR JUST SHUTS DOWN WHILE IN MOTION. MOST OF THE TIME IT SHUTS OFF WHEN TRYING TO STOP THE VEHICLE. IT WILL EVENTUALLY CRANK UP IN ABOUT AN HOUR ONLY TO SHUT DOWN AGAIN. THE CAR SHUT DOWN AS I WAS WITH MY WIFE AND DAUGHTER ON I-95 GOING 65 MPH. WE WERE STRANDED FOR ABOUT 3 HRS. ON THE INTERSTATE BEFORE THE CAR CRANKED BACK UP. THE VEHICLE WAS PURCHASED THROUGH DRIVE TIME AND HAS A WARRANTY ON IT . AFTER COMPLAINING TO THE COMPANY ABOUT THE VEHICLE THEY INSTRUCTED ME TO HAVE A DIAGNOSIS DONE ON IT TO FIND OUT WHAT THE PROBLEM WAS. I WAS ALSO INFORMED THAT A RECALL WAS OUT FOR SATURN CARS FROM THE NEWS. I CONTACTED GM AND EXPLAINED WHAT WAS HAPPENING AND THEY GAVE ME A CASE NUMBER BUT ALSO STATED THAT THE MODEL CAR I HAVE WAS NOT ON THE RECALL LIST AND FOR ME TO TAKE IT TO A GM DEALERSHIP NEAR ME TO HAVE ANOTHER DIAGNOSIS DONE ON THE CAR WHICH WAS AN EXTRA $125. U.S.A AUTO SERVICE PERFORMED A DIAGNOSIS ON THE CAR THE TO SEE IF IT WAS THE IGNITION SWITCH THAT WAS CAUSING THE CAR TO SHUT COMPLETELY OFF WHILE THE CAR WAS MOVING. THEY COULD NOT GET A DIAGNOSIS FROM THE IGNITION. I CONTACTED THE WARRANTY COMPANY FOR DRIVE TIME AND THEY INFORMED ME THAT NOTHING WAS COVERED BECAUSE IT WAS ELECTRICAL. THEN I CALLED GM BACK AND TOLD THEM THE CAR WAS NOT SAFE TO DRIVE AND WHAT THE DIAGNOSIS REPORT SAID AND THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO UNLESS I PAID THE $125 WITH THEM TO HAVE ANOTHER ONE DONE. THEN THEY WOULD DETERMINE IF IT WAS THE IGNITION. I AM AT MY WITS END BECAUSE NOBODY WANTS TO TAKE RESPONSIBILITY FOR THE ELECTRICAL SYSTEM THAT WILL COST CLOSE TO $1,000 TO HAVE FIX. I AM CURRENTLY MAKING PAYMENTS ON THIS CAR AND CAN'T AFFORD ALL THIS MONEY. I HAD THE CAR SERVICED WITH U.S.A AUTO SERVICE BECAUSE DRIVE TIME REQUIRES YOU TO KEEP UP WITH THE MAINTENANCE OF THE CAR WHICH I FAITHFULLY DID. NOW THE WHOLE ELECTRICAL SYSTEM HAS FAILED. *TR