NHTSA Complaint #10660200 — 2013 MAZDA CX-5

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10660200
Vehicle	2013 MAZDA CX-5
Component	VISIBILITY/WIPER
Date of Incident	February 27, 2013
Date Filed	November 22, 2014
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

AT HIGHWAY SPEEDS THE DRIVER'S SIDE MIRROR SHAKES UNCONTROLLABLY, RENDERING IT VIRTUALLY USELESS. CARS ARE ALL BUT A BLUR AT AND ABOVE 55 MPH. THE DEALER SAID IT IS A KNOWN ISSUE (AND SAID HE SUBMITTED A TSB) AND DID NOTHING TO REMEDY THE ISSUE. WHEN PRESENTED WITH THE "REPAIR GUIDANCE" REFERENCE # R042/13A, THEY SAID IT WAS A FIX FOR THE "EUROPEAN CX-5, NOT THE US VERSION" AND WOULD NOT FIX THE PROBLEM. *TR

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