NHTSA Complaint #10660193 — 2014 CADILLAC ESCALADE

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10660193
Vehicle 2014 CADILLAC ESCALADE
Component STEERING
Date of Incident
Date Filed
Mileage 105 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

PURCHASED BRAND NEW 2014 CADILLAC ESCALADE FROM PENSKE IN TORRANCE CA , BEGINNING OF SEPT. 2014. VEHICLE REFUSED TO START ON AT LEAST FOUR OCCASIONS. THEN WHILE DRIVING INTO A GAS STATION, THE VEHICLE LOST POWER AND POWER STEERING, CAUSING A CRASH AT A GAS STATION. I AM UNABLE TO GET PENSKE IN TORRANCE CA TO LOOK INTO THE PROBLEM. THEY ARE DECLINING TO DO ANYTHING TO LOOK OR FIX THE PROBLEM. *TR

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