NHTSA Complaint #10660088 — 2008 BUICK ENCLAVE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10660088
Vehicle 2008 BUICK ENCLAVE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 96,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

WHEN ACCELERATING I WAS JUST COASTING. I PUT IT IN PARK AND THEN BACK IN DRIVE AND WENT ABOUT A BLOCK THEN LOST ACCELERATION AGAIN. I HAD THE CAR TOWED TO THE DEALERSHIP. I WAS TOLD THE 3-5 CLUTCH FAILED. SOME METAL PIECES IN THE TRANSMISSION COME LOOSE. WHEN THE CAR COOLS DOWN THEY SETTLE AND THE GEAR MAY WORK. AS IT WARMS UP THEY GET IN THE WAY AGAIN AND THE GEARS STICK. I WAS TOLD I NEEDED A NEW TRANSMISSION OR A REBUILT ONE. I WAS TOLD THEY WOULD BE PUTTING IN ANOTHER 2008 TRANSMISSION BUT THAT THE PART THAT FAILED HAD BEEN CORRECTED. I ASKED THEM TO CONTACT GM TO SEE IF THEY WOULD COVER THE COST BUT THEY WOULD ONLY COVER HALF OF THE COST. I AM THANKFUL FOR THAT BUT I FEEL THIS SHOULD NOT HAVE HAPPENED TO A 2008 CAR WITH 96,000 MILES ON IT. I HAD BEEN ON THE EXPRESSWAY THE DAY PRIOR TO THIS HAPPENING AND THE VERY NEXT TIME I DROVE THE CAR THIS HAPPENED. IT COULD HAVE RESULTED IN AN ACCIDENT. SO I WAS WITHOUT MY CAR FOR EIGHT DAYS. *TR

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