NHTSA Complaint #10659999 — 2013 KEYSTONE AVALANCHE

WE PURCHASED A 2013 KEYSTONE AVALANCHE WHICH WAS EQUIPPED WITH TOW MASTER TIRES SIZE ST235/80R/16 WE WERE GOING ON OUR THIRD TRIP BUT FORTUNATELY BEFORE LEAVING A SIDEWALL BULGE WAS NOTICED THE TIRE ONLY HAD ABOUT 1,200 MILES ON IT. WE HAD TO PURCHASE A NEW TIRE BUT TOW MASTER ALTHOUGH ADMITTING THE TIRE WAS DEFECTIVE WOULD ONLY REIMBURSE US A SMALL PORTION OF WHAT WE HAD TO PAY FOR A REPLACEMENT TIRE THIS HAPPENED IN APPROXIMATELY AUGUST 2013. IN 2014 WE LEFT FOR A TRIP FROM ALBUQUERQUE NM TO AZ I CHECKED THE TIRES BEFORE LEAVING FOUR HOURS INTO THE TRIP I WAS DOING 65 MPH, ANOTHER TIRE A TOW MASTER COMPLETELY SHREDDED DAMAGING OUR 5TH WHEEL. I AM WAITING FOR TOW MASTER TO EXAMINE THE TIRE OR AT LEAST WHAT IS LEFT OF IT. I HAD TO PURCHASE ANOTHER TIRE TO CONTINUE THE TRIP FOR PEACE OF MIND AND SAFETY. I AM GOING TO REPLACE THE OTHER TOWMASTER TIRES AND INTEND TO ASK TOW MASTER TO PAY FOR THE NEW TIRES AS I FEEL THEY ARE UNSAFE AND COULD CAUSE SERIOUS PROPERTY AND PERSONAL DAMAGE EVEN DEATH. THE DOT # OF THE TIES IS 83B5 (CBP) WE NOW FEEL WE HAVE TP PURCHASE A SECOND SPARE TO REPLACE THE TOW MASTER SPARE BECAUSE OF THE PRIOR INCIDENTS. *TR