NHTSA Complaint #10659888 — 2010 MERCURY MILAN

I RECENTLY PURCHASED THIS "CERTIFIED" MERCURY MILAN ON 10/25/14. I HAVE ONLY HAD IT FOR LESS THAN 3 WKS AND THE RIGHT BRAKE LIGHT WENT OUT. I ONLY KNEW THIS BECAUSE I WAS PULLED OVER BY OUR LOCAL POLICE DEPT. AND WAS GIVEN A WARNING. I TRIED TO FIND THIS IN THE LOCAL AUTO STORE AND FOUND OUT IT NEEDED TO BE PURCHASED BY THE DEALER. I THEN CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN. I WAS TOLD A TICKET WOULD BE CREATED AND GIVEN TO SALES AND I WOULD BE CALLED THE NEXT DAY. SINCE THE VEHICLE WAS STILL "NEW" TO ME I THOUGHT IT WOULD BE COVERED UNDER MY WARRANTY. I WAITED 2 DAYS AND NO RESPONSE. MY SPOUSE WENT INTO THE DEALER AND WAS TOLD THAT THE BRAKE LIGHT ASSEMBLY WAS NOT COVERED BY THE WARRANTY AND THAT THE COST TO US WOULD BE $500. I FEEL THAT THIS IS A MAJOR SAFETY HAZARD THAT MANY CONSUMERS CANNOT AFFORD AND MANY ACCIDENTS WILL BE CAUSED. I DO NOT EVEN FEEL SAFE DRIVING MY GRANDCHILD IN THIS VEHICLE FOR FEAR OF HIM BEING INJURED IF I GET REAR ENDED. I FEEL DO TO THIS BEING A SAFETY CONCERN THAT FORD WOULD DO A RECALL AFTER HAVING SO MANY COMPLAINTS ABOUT IT. I HAVE CALLED FORD MOTOR CO. @ 800-392-3673 TO VOICE MY CONCERN. THE MORE THAT CALL MAYBE SOMETHING WILL BE DONE BEFORE AN INNOCENT PERSON LOSES THEIR LIFE BECAUSE OF A FAULTY SYSTEM THAT THIS COMPANY IS VERY AWARE OF.. *TR