NHTSA Complaint #10659323 — 2006 FORD F-550 SD

DRIVER REPORTED THAT THE TRUCK WAS NOT RUNNING WELL ON RETURN TO WAREHOUSE. I SENT HIM TO DEALER WITH TRUCK. THE ENGINE QUIT ON THE WAY AND WE HAD TO TOW THE TRUCK TO DEALER. THE DEALER SAID THE FUEL TANK HAD DELAMINATED AND RUINED THE FUEL PUMP AND SEVERAL FUEL INJECTORS. IT WOULD COST OVER $4000 DOLLARS TO REPAIR. I CALLED FORD CUSTOMER SERVICE TO COMPLAIN (THE TRUCK WAS ONLY 1400 MILES OUT OF WARRANTY) AFTER SEVERAL DAYS THE DEALER CALLED AND SAID FORD WOULD BILL IT AS A WARRANTY CLAIM AND SPLIT THE COST WITH ME WHICH MEANT I WOULD HAVE TO PAY $1133 DOLLARS. I HAD NO CHOICE BUT TO PAY IT. IN OCTOBER 2014 THE TRUCK DID IT AGAIN AT 232886 MILES. I TOOK THE TRUCK TO SOMEONE ELSE AND WAS TOLD THE FUEL TANK HAD DELAMINATED AGAIN. IT COST $4295 TO REPLACE THE FUEL TANK , FUEL PUMP AND THREE FUEL INJECTORS. THIS IS A WELL KNOWN , WIDESPREAD PROBLEM (GOOGLE IT ON THE INTERNET ) AND I THINK FORD SHOULD ISSUE A RECALL AND REIMBURSE OWNERS FOR ALL EXPENSES , INCLUDING RENTALS WHILE REPAIRS WERE MADE. *TR