NHTSA Complaint #10658892 — 2005 VOLVO XC90 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10658892
Vehicle	2005 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	November 17, 2014
Date Filed	November 18, 2014
Mileage	156,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AFTER PARKING AT RESTAURANT, WE WALKED TO OUR PARKED VOLVO AND WHEN I TURNED THE KEY, IT WOULD ONLY GO FROM 0 TO THE 1 POSITION ( I.E.LIGHTS, RADIO WOULD COME ON) BUT IT WOULD NOT TURN ANY FURTHER TO THE START POSITION HAD TO HAVE IT TOWED TO THE DEALER AND WAS TOLD THIS HAS HAPPENED BEFORE TO THIS MODEL AND IT IS AN IGNITION LOCK FAILURE. THEY NEED TO ORDER THE PART FROM SWEDEN AND HAVE IT MATCH OUR KEYS. $850 !!. THIS IS A SAFETY ISSUE IN MY MIND HAS WE COULD HAVE BEEN STRANDED ANYWHERE AND IF THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, WHY ARE THEY NOT RECALLING THIS PART? *TR

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