NHTSA Complaint #10658868 — 2010 FORD ESCAPE

MY DAUGHTER AND I WERE DRIVING HOME TRAVELING AT APPROXIMATELY 40 MPH. ALL OF A SUDDEN WITHOUT ANY WARNING THE CAR TOTALLY LOST POWER AND I HAD TO COAST INTO A DRIVEWAY. HAD MY DAUGHTER BEEN DRIVING BY HERSELF SHE WOULD NOT KNOW HOW TO REMAIN CALM AND GET TO THE SIDE OF THE ROAD. FORTUNATELY I HAVE BEEN DRIVING FOR A LONG TIME AND KNEW WHAT TO DO. ONCE I TURNED THE VEHICLE OFF AND BACK ON IT RAN FINE. I THOUGHT IT WAS AN ISOLATED INCIDENCE AND THOUGHT MAYBE WE HAD JUNK IN THE FUEL. THE NEXT TIME I DROVE THE VEHICLE WE WERE DOING 60 MPH WHEN IT SHUT DOWN AGAIN AND THIS TIME I WAS ON THE FREEWAY NEXT TO A SEMI IN HEAVY TRAFFIC AND HAD TO TURN MY EMERGENCY FLASHERS ON AND COAST TO THE SHOULDER. I HAD TO CUT OFF VEHICLES IN THE RIGHT LANE TO GET SAFELY TO THE SHOULDER. ONCE AGAIN I TURNED THE VEHICLE OFF AND BACK ON AGAIN AND WENT HOME. MY HUSBAND DID RESEARCH ON THE INTERNET AND FOUND THAT THERE WERE LOTS OF COMPLAINTS WITH IDENTICAL SYMPTOMS AND WHEN THEY WENT TO THE FORD DEALERSHIP WERE TOLD THEY KNEW NOTHING ABOUT THIS PROBLEM. THE OTHER PEOPLE FOUND OUT THAT IT WAS THE THROTTLE BODY THAT NEEDED REPLACEMENT. WE WENT TO THE LOCAL FORD DEALERSHIP AND ASKED ABOUT IT AND THEY PLAYED DUMP AND SAID THEY HADN'T HEARD ANYTHING ABOUT IT AND WERE ACTUALLY RUDE TO US. I LOCATED A THROTTLE BODY IN STOCK AT A FORD DEALERSHIP 3 HOURS AWAY. WE PICKED THE PART UP AND MY HUSBAND INSTALLED IT. IT TOOK APPROXIMATELY 1 HOUR TO REPLACE AND COST $207.22. I HAVE NOT HAD A PROBLEM SINCE. IT IS CRIMINAL TO ALLOW THIS TO GO UNFIXED. IT POSSES A TERRIBLE RISK TO DRIVERS. THE THROTTLE BODY IS NOT JUST ON THE 2009-2013 FORD ESCAPE IT IS ALSO ON : 2010-2012 FORD FUSION, 2011-2013 LINCOLN MKZ, 2010-2011 MERCURY MILAN, AND 2009-2011 MERCURY MARINER. *TR