NHTSA Complaint #10658845 — 2003 JEEP WRANGLER

THERE IS NO LOW, MED OR HIGH FAN SETTINGS ON MY HEATER FAN. REPLACED HEATER RESISTOR, AND WIRING HARNESS DUE TO MELTED HARNESS. STILL NO HEATER FAN. SO AS THE LOCAL JEEP DEALERSHIP PARTS DEPARTMENT HAD ADVISED THAT THERE WAS AN ON GOING ISSUE THE HEATER FAN SWITCH. REPLACED THE SWITCH, FAN WORKED FOR ABOUT 2 HOURS DURING MY MAIL ROUTE... AFTER THE OVER WHELMING SMELL OF BURNING WIRES COMING FROM INSIDE THE DASH THE FAN QUIT WORKING. SO I CONTINUED TO FREEZE THE REST OF MY ROUTE AND HOPING THAT THE JEEP WAS NOT GOING TO CATCH FIRE. I HAD CONTACTED JEEP'S CUSTOMER SERVICE LINE TO VOICE MY CONCERNS, THE LADY TOLD ME THAT THERE WAS NOT MUCH THEY COULD DO FOR ME WHERE MY VEHICLE WAS OUT OF WARRANTY. I HAVE DONE SOME RESEARCH ONLINE AND THERE SEEMS TO BE QUITE AN ISSUE... I BELIEVE THAT JEEP SHOULD ADDRESS THE ISSUE EVEN THOUGH SOME JEEPS ARE OUT OF THE "FACTORY WARRANTY". THIS IS A HUGE SAFETY PROBLEM, AS TO ALL OF THE WIRES ARE FACTORY INSTALLED AND SHOULD BE CHANGED AND ADDRESSED QUICKLY. *TR