NHTSA Complaint #10658792 — 2012 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10658792
Vehicle	2012 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 18, 2014
Date Filed	November 18, 2014
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

INVESTIGATION OF INTERMITTENT "SERVICE ENGINE" LIGHT EVENTUALLY LED TO A DETERMINATION OF A FAULTY EVAP PURGE VALVE PULLING FUEL INTO THE EVAP CANISTER. TECHNICIAN SAID HE WOULD NOT DRIVE THE CAR, AS THIS IS A FUEL LEAK AND UNSAFE CONDITION. DEALER ACKNOWLEDGED SAFETY ISSUE, CITES 1ST TIME THIS HAS BEEN SEEN, AND NOT COVERED BY ANY EXTENDED WARRANTY OR MAINTENANCE PROGRAM. PAPERWORK PROVIDED CITES "A FAULTY EVAP PURGE VALVE CAN CAUSE EXCESSIVE ENGINE VACUUM TO BE PLACED ON FUEL TANK, DRAWING FUEL/AIR FROM THE FUEL TANK THROUGH THE EVAP SYSTEM AND INTO ENGINE. THIS CAN CAUSE DRIVABILITY CONCERNS AS WELL AS RICH/LEAN CONCERN." *TR

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