NHTSA Complaint #10655013 — 2011 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10655013
Vehicle 2011 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage 97,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I HAVE TAKEN MY TERRAIN TO THE DEALERSHIP A COUNTLESS NUMBER OF TIMES FOR VARIOUS REPAIRS. THE LATEST ISSUE IS THE "ENGINE POWER IS REDUCED!" NOTIFICATION. WHILE I WAS AT A COMPLETE STOP, I HEARD AN EXTREMELY LOUD RATTLING NOISE COME FROM UNDER THE HOOD OF MY CAR. I TURNED THE IGNITION OFF TO SEE IF THE NOISE WOULD STOP. TO MY SURPRISE THE CAR DID NOT IMMEDIATELY RESTART. AFTER TURNING THE KEY SEVERAL TIMES THE CAR STARTED BUT WITH AN EVEN LOUDER RATTLING NOISE. I TRIED TO LATER TAKE THE CAR TO THE MECHANIC ONLY TO FIND THAT THE CAR WOULD NOT CRANK AGAIN. AFTER REPEATEDLY TRYING TO CRANK THE CAR, IT FINALLY STARTED. I WAS NOT ABLE TO DRIVE FASTER THAN 15 MILES PER HOUR. I LATER FOUND OUT THAT I NEEDED MUCH MORE THAN A CATALYTIC CONVERTER (GMC DEALERSHIP ADVISED THAT THIS MAY BE THE ISSUE), INSTEAD I NEEDED A NEW ENGINE THAT MAY NOT BE COVERED ALTHOUGH I WAS STILL WITHIN MY FACTORY WARRANTY. THIS CAR IS HORRIBLE STAY FAR, FAR AWAY... *TR

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