NHTSA Complaint #10654906 — 2013 TOYOTA CAMRY

WHEN ACCELERATING FROM A STOP THE VEHICLE WILL SOMETIMES MOVE ABOUT 10 FEET AND THEN HESITATE FOR ABOUT 1 TO 2 SECONDS. IT WILL THEN ACCELERATE NORMALLY. ONE TIME THE VEHICLE ACCELERATED TO ABOUT 20 MPH AND THEN THE ENGINE RPM RETURNED TO IDLE. THE ACCELERATOR WAS PUSHED TO THE FLOOR AND THE RPM REMAINED AT IDLE. THE ACCELERATOR WAS RELEASED AND PUSHED DOWN AGAIN. THE VEHICLE ACCELERATED NORMALLY. THIS HAPPENED ONLY ONE TIME. THE INTERMITTENT HESITATION IS VERY DANGEROUS WHEN TRYING TO CROSS A BUSY INTERSECTION WHEN THE CROSS TRAFFIC IS UNCONTROLLED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR THE PROBLEM. THE TECHNICIAN COULD NOT DUPLICATE THE CONDITION. THE U760E TORQUE CONVERTER SHUDDER RECALL UPGRADE WAS PERFORMED. THIS DID NOT FIX THE PROBLEM. THE SERVICE ADVISOR SAID THAT THE TECHNICIAN SAID THAT SOME TRANSMISSION HESITATION WAS NORMAL. THE SERVICE ADVISOR ALSO SAID THERE HAD BEEN OTHER COMPLAINTS ABOUT THIS CONDITION. THERE ARE ALSO COMPLAINTS ON THE ONLINE AUTOMOBILE FORUMS. THIS CONDITION IS DANGEROUS AND NOT NORMAL. .....UPDATED 03-03-15 *BF THE CONSUMER STATED THE PROBLEM WAS NOT FIXED. WITHIN THE LAST WEEK, HE REMOVED HIS FOOT FROM THE ACCELERATOR TO SLOW DOWN FROM 65 MPH TO 40 MPH. WHEN HE TRIED TO ACCELERATE TO MERGE INTO THE OFF RAMP OF TRAFFIC, HE HAD TO PUSH THE ACCELERATOR TO THE FLOOR. THE VEHICLE DID NOT ACCELERATE. THE CONSUMER RELEASED THE ACCELERATOR, PUSHED DOWN AGAIN AND EVERYTHING WENT BACK TO NORMAL. THE CONSUMER STATED THE PROBLEM IS STILL NOT FIXED. UPDATED 04/02/15