NHTSA Complaint #10654863 — 2004 TOYOTA TUNDRA STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Complaint Details

ODI Number	10654863
Vehicle	2004 TOYOTA TUNDRA
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	November 13, 2014
Date Filed	November 13, 2014
Mileage	78,323 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

I OWN A 2004 TOYOTA TUNDRA. UPON INSPECTION FROM SERVCO TOYOTA, I WAS TOLD MY FRAME HAS HOLES THE SIZE OF QUARTERS THROUGH IT IN SEVERAL PLACES. I WAS ADVISED TO GET ANOTHER VEHICLE BECAUSE THIS ONE WAS NO GOOD. I ALSO OWN A 1994 TOYOTA PICKUP AND HAVE NO FRAME OR OTHER ISSUES WITH IT. HOW IS IT POSSIBLE THAT THEY CAN USE SUBSTANDARD METAL ON A TRUCK THAT WAS $29,000 AT PURCHASE, ONLY LASTS 10 YEARS AND IS A HAZARD TO DRIVE ON THE ROAD. I CANNOT EVER CONSIDER OR RECOMMEND OWNERSHIP OF A TOYOTA AGAIN WITH SUCH TERRIBLE QUALITY. VERY DISMAYED AT THE HORRIBLE CONDITION OF MY 2004 TOYOTA TUNDRA TRUCK FRAME AND THE LACK OF QUALITY FROM A COMPANY THAT AT ONE TIMES NAME MEANT QUALITY. A VERY SAD, DISAPPOINTING AND COSTLY DECISION TO PURCHASE A TOYOTA. *TR

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