NHTSA Complaint #10654819 — 2007 SATURN OUTLOOK

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10654819
Vehicle	2007 SATURN OUTLOOK
Component	EXTERIOR LIGHTING
Date of Incident	July 17, 2013
Date Filed	November 13, 2014
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

HEADLIGHT FAILURES. AS I SEE OVER AND OVER ON THIS SITE. PASSENGER HEADLIGHT STOPPED WORKING SO I REPLACED THE BULB AND IT WORKED FOR 2 WEEKS THEN WENT OUT AGAIN. AS I WAS REPLACING IT AGAIN, I NOTICED THAT THE SOCKET THAT THE BULB PLUGGED INTO WAS SCORCHED/MELTED AND BRITTLE. I READ UP ON THE PROBLEM ONLINE AND CHOSE TO SPLICE IN A NEW SOCKET RATHER THAN SPEND HOURS AT THE DEALERSHIP ONLY TO BE TOLD THAT THEY WOULD NEED TO REPLACE THE WHOLE HARNESS AT SOME OUTRAGEOUS PRICE. IT SEEMS TO BE DOING FINE. NOW THE DRIVER SIDE HEADLIGHT HAS STOPPED WORKING SO I AM FACING THE SAME SITUATION OVER AGAIN. THIS IS AN ISSUE THAT CLEARLY SHOULD BE ADDRESSED BY A RECALL. GM SAVING FEW PENNIES ON A SOCKET THAT WON'T HANDLE THE HEAT OF THE HIGH INTENSITY HEADLAMP AND IT ENDS UP COSTING THE CONSUMER HUNDREDS. *TR

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