NHTSA Complaint #10654813 — 2012 FORD F-250

ENGINE AND ENGINE COOLING:ENGINE:DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10654813
Vehicle	2012 FORD F-250
Component	ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident	November 13, 2014
Date Filed	November 13, 2014
Mileage	84,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DRIVING DOWN EXPRESSWAY ABOUT 70MPH DURING RUSH HOUR TRAFFIC. TRUCK HAD BEEN RUNNING ABOUT 30 MINUTES PRIOR. MESSAGE POPS UP ON INSTRUMENT PANEL THAT STATES "STOP SAFELY NOW", NO OTHER MESSAGE GIVEN. ONCE SLOWED TO APPROXIMATELY 10MPH THE ENGINE DIED AND I HAD NO POWER STEERING OR POWER BRAKES. THIS IS IN RUSH HOUR DALLAS TRAFFIC. I PULL OVER TO THE SIDE OF THE ROAD AS MUCH AS POSSIBLE AND TRY TO RESTART IT FOR 40-50 MINUTES WITH NO AVAIL. HAVE IT TOWED TO DEALERSHIP WHICH NOW INFORMS ME THAT I HAVE 3 BAD EGT SENSORS AND THEY NEED TO BE REPLACED FOR THE SAME REASON, NONE. THEY STATE THAT THEY ARE NOT COVERED UNDER WARRANTY AND FORD HAS NOT RECALLED THEM. THIS IS CONCERNING BECAUSE THIS IS THE SECOND TIME THIS HAS HAPPENED AND THIS ONE WAS IN A VERY DANGEROUS SITUATION. I KNOW OF 2 OTHER VERY CLOSE FRIENDS THAT HAVE FORD F-250 TRUCKS THAT THIS EXACT THING HAPPENED TO. *TR

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