NHTSA Complaint #10654803 — 2012 ZERO DS

A FEW MONTHS AFTER I BOUGHT THE BIKE, I HAD NOTICED A THAT IT WOULD RUN A LITTLE ROUGH FOR A WHILE. THE PROBLEM WOULD AUTO CORRECT AFTER THE NEXT RIDE SO I DIDN'T GET TOO CONCERNED ABOUT IT. HOWEVER AFTER DAYS WOULD GO I EXPERIENCED A COMPLETE LOSS OF POWER. THE SYSTEM WOULD KICK BACK TO NORMAL AFTER PHYSICALLY TURNING THE KEY TO THE OFF POSITION AND RESTARTING AFTER A FEW MINUTES . NO WARNING AS TO WHEN THIS WOULD OCCUR. UP HILL, DOWN HILL, AT THE START OF MY RIDE OR AT THE END OF IT. FAST OR SLOW. IT DID NOT MATTER. I TOOK IN TO THE DEALER TO CORRECT THE PROBLEM. THEY TOLD ME THEY NEEDED TO DO A SOFTWARE ADJUSTMENT. IT RAN NICELY FOR A WHILE BUT THE SAME PROBLEM CAME BACK. I WENT AGAIN FOR THE REPAIR. ANOTHER SOFTWARE ADJUSTMENT WAS MADE. YET AGAIN THE PROBLEM CAME BACK AFTER A WHILE. THE DEALER HAS THE BIKE NOW FOR YET ANOTHER ATTEMPT TO CORRECT THE PROBLEM RIDING THIS BIKE IN THAT CONDITION IS REALLY DANGEROUS ESPECIALLY IN THE FREEWAY AND I HAD TOO MANY CLOSE CALLS. THAT IS WHY I AM FILING THIS COMPLAINT. SOMEHOW I THINK THAT THE LEMON LAW SHOULD APPLY . AFTER CHECKING MOTORCYCLE FORUMS ONLINE, I CAN SEE THAT I AM NOT THE ONLY ONE HAVING THIS PROBLEM. *TR