NHTSA Complaint #10654664 — 2011 DODGE CHARGER

WHILE SITTING IN A PARKING LOT MY 2011 DODGE CHARGER BATTERY LIGHT CAME ON. I TURNED MY VEHICLE OFF AND TRIED TO RE-START IT BUT NOTHING. I CALLED AAA THE TECHNICIAN TRIED TO JUMP START IT BUT MY BATTERY WOULDN'T TAKE THE CHARGE. AFTER TESTING THE BATTERY IT WAS COMPLETELY DEAD. HE TESTED THE ALTERNATOR AND SAID IT WAS SENDING 344 AMPS THROUGH THE BATTERY. SO 178.00 LATER HE HOOKED UP A NEW BATTERY TOLD ME IT WILL LAST TILL I GET HOME BUT UNHOOK IT AS SOON AS I GET HOME..THE NEXT DAY I TOOK IT TO MY DODGE DEALER WHERE THEY DETERMINED AND ALSO INFORMED ME IT WAS THE ALTERNATOR AND DODGE WAS GOING TO RECALL THEM SOON, BUT IT WILL NOT BE COVERED TILL THE RECALL WAS ANNOUNCED AT THE END OF NOVEMBER 4 WEEKS . SO I HAD TO PAY OVER 600.00 PLUS 178.00 FOR THE BATTERY. I ASKED IF I WOULD BE REIMBURSED, THEY SAID I WOULD HAVE TO TAKE THAT UP WITH CUSTOMER SUPPORT..VERY VERY UPSET.. *TR