NHTSA Complaint #10654615 — 2013 BMW R1200 GS

IN JUNE 2014 MY MOTORCYCLE WOULDN'T START. I TOWED THE MOTORCYCLE TO THE LOCAL BMW DEALERSHIP. THEY HAD INFORMED ME THAT MY GASOLINE WAS STALE. I HAD NOT RIDDEN THE MOTORCYCLE FOR ABOUT 3 MONTHS. THEY REPLACED THE FUEL PUMP UNDER WARRANTY. THEY SUGGESTED THAT I PURCHASE FUEL STABILIZER IF I DO NOT INTEND TO RIDE IT REGULARLY. I PURCHASED THE FUEL STABILIZER AND THEN RODE THE BIKE MONTHLY FOR THE NEXT FEW MONTHS. LAST WEEKEND IT WOULD NOT START AGAIN. I TOWED THE BIKE TO THE DEALER WHERE THEY AGAIN CLAIMED THE BIKE HAD STALE GASOLINE. THEY CLAIMED THAT SINCE THEY REPLACED THE FUEL PUMP LAST TIME, THEY WOULD NOT REPLACE IT AGAIN AND I WOULD HAVE TO PAY OUT OF POCKET. I EXPLAINED THAT THIS TIME, I HAD RIDDEN MY BIKE MORE OFTEN AND HAD USED FUEL STABILIZERS AND THAT IT WAS IMPOSSIBLE FOR THE GASOLINE TO BE STALE. MORE LIKELY THERE IS SOME SORT OF DEFECT IN THE FUEL SYSTEM. THEY ARE CLAIMING ITS MY RESPONSIBILITY AND REFUSING TO HELP. *TR