NHTSA Complaint #10654448 — 2013 CHRYSLER 200 STEERING

Complaint Details

ODI Number	10654448
Vehicle	2013 CHRYSLER 200
Component	STEERING
Date of Incident	November 11, 2014
Date Filed	November 12, 2014
Mileage	39,540 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I AM HAVING AN ISSUE WITH MY CHRYSLER 200, I HAVE 39540 MILES ON THIS VEHICLE, AND MY PROBLEM STARTED ON 11/11/14. AS I WAS DRIVING I COULD HEAR AND FEEL A POPPING IN MY STEERING COLUMN. I WAS DRIVING AT 5 MPH WHEN I NOTICED IT, I PULLED OVER TO CHECK TIRES. IT IS REALLY NOTICEABLE WHEN MAKING TURNS VERSES JUST DRIVING STRAIGHT. MY SON TOOK IT TO DEALERSHIP, AND UPON INSPECTION, THEY INFORMED ME THAT THE TIE RODS AND RACK AND PINION ARE WORN AND HAVE A LOT OF PLAY. I PURCHASED THIS VEHICLE NEW IN JULY 2013 AND SHOULD NOT BE HAVING A SERIOUS ISSUES WITH STEERING MECHANISM, WHICH THEY SAY IS NOT COVERED UNDER WARRANTY. *TR

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