NHTSA Complaint #10654404 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10654404
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	October 28, 2014
Date Filed	November 12, 2014
Mileage	42,331 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

I BOUGHT THIS 2011 FORD FUSION WITH 42,331 MILES. THE NEXT DAY AFTER PURCHASING IT I STARTED IT AND PULLED IT OUT OF THE GARAGE. THERE WAS NO POWER STEERING. A POWER STEERING ASSIST LIGHT WAS FLASHING. I PUT THE CAR INTO PARK AND KILLED THE MOTOR. WHEN I STARTED THE CAR AGAIN EVERYTHING WAS FINE. I CALLED TO ASK ABOUT IT AND THEY TOLD ME I MIGHT HAVE JUST PUT THE CAR INTO DRIVE TOO QUICK NOT LETTING EVERYTHING BOOT UP. THAT WAS ALL IN GOOD BUT 2 DAYS LATER IT HAPPENED AGAIN AND IT NEVER WENT OFF. I HAD NO POWER STEERING. I TOOK THE CAR IN AND HAD IT WORKED ON. THEY REPLACED THE POWER STEERING. 1400 DOLLARS LATER I READ ALL THE OTHER COMPLAINTS ABOUT THE SAME THING AND WONDER HOW LONG IT WILL BE BEFORE THIS NEW STEERING WILL GO OUT. FORD IF YOU HAVE A PROBLEM STEP UP AND DO THE RIGHT THING BEFORE SOMEONE REALLY GETS HURT.

Related Complaints for the 2011 FORD FUSION

Other STEERING Complaints

#11719026 — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11716237 — February 6, 2026 — The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steerin...

#11711274 — January 15, 2026 — Power steering failed, there is a recall (15S18/15V340) that was done in Jan 2017 but all they did was electrical rep...

#11709839 — January 9, 2026 — UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...

#11709277 — January 6, 2026 — While driving on a state highway at approximately 45 miles per hour got a message on the dash saying “service power s...

Recent Complaints for the 2011 FORD FUSION

#11719026 — WHEELS — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11712793 — ENGINE — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...

#11712793 — SERVICE BRAKES — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...

#11709839 — SERVICE BRAKES — January 9, 2026 — UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...

#11709839 — SUSPENSION — January 9, 2026 — UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEE...