NHTSA Complaint #10654196 — 2014 NISSAN VERSA NOTE

WHILE TRAVELING OUT A COUNTRY ROAD, I WAS COMING UP TO A STOP SIGN AT THE BOTTOM OF A HILL. WHEN I MADE AN ATTEMPT TO STOP, I HAD NO BRAKES WHAT SO EVER. I COULD SEE THAT THERE WAS NO TRAFFIC COMING FROM EITHER DIRECTION SO I MADE AN ATTEMPT TO MAKE THE TURN ON TO THE ROADWAY BUT HAD NO STEERING EITHER. WITH NO WAY TO CONTROL THE CAR I ENDED UP GOING STRAIGHT THROUGH THE STOP SIGN, ACROSS THE ROAD, THROUGH A TREE STUMP AND INTO THE SIDE OF AN ABANDONED HOUSE. WITH THE IMPACT THE AIRBAGS DID NOT COME OUT EVEN WITH AN IMPACT GREAT ENOUGH TO CAUSE SUSPENSION DAMAGE ALONG WITH OTHER MAJOR BODY AND STRUCTURAL DAMAGE TO THE FRONT AND PASSENGER SIDE OF THE CAR. THIS IS THE SECOND TIME WITH THIS VEHICLE THE AIR BAGS DID NOT COME OUT, THE FIRST IS WHEN MY HUSBAND HIT A DEER HEAD ON AT 55MPH AND AIR BAG SENSORS HAD TO BE REPLACED DUE TO THEM BEING TRIGGERED. ABOUT A WEEK BEFORE, I LOST POWER STEERING WHILE MAKING A LOW SPEED TURN BUT CAR QUICKLY RECOVERED. THE DASH AND RADIO HAS FLASHED SEVERAL TIMES ON AND OFF AND WHILE ATTEMPTING TO ACCELERATE FROM A STOP THE CAR ACTS AS IF IT HAS NO POWER AND SHUTTERS BEFORE FINALLY PICKING UP SPEED. THE DEALERSHIPS SERVICE DEPARTMENT STATED THAT THERE IS NOTHING WRONG WITH THE CAR AND WOULD SEND US ON OUR WAY AND WHEN ASKED ABOUT THE NON AIR BAG DEPLOYMENT THEY JUST STATED THAT SOMETIMES IT HAPPENS, WELL NOW IT HAS HAPPENED TWICE. *TR