NHTSA Complaint #10653994 — 2011 FORD F-150 VISIBILITY/WIPER

Complaint Details

ODI Number	10653994
Vehicle	2011 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	November 10, 2014
Date Filed	November 10, 2014
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

WHEN I STARTED MY TRUCK, THERE WAS A THIN LAYER OF ICE ON THE REAR WINDOW. I TURNED ON THE REAR DEFROST, BUT IT ONLY STAYED ON FOR APPROXIMATELY 15-20 SECONDS, THEN TURNED OFF AND WOULD NOT TURN ON AGAIN. ABOUT A MILE DOWN THE ROAD I HEARD A VERY LOUD NOISE, IT SOUNDED LIKE A LARGE OBJECT HIT THE ROOF OF THE CAB, I NOTICED A BURNT RUBBER SMELL BRIEFLY, AND THEN I NOTICED THAT THE RIGHT SIDE OF REAR WINDOW BEHIND THE HEADREST COMPLETELY SHATTERED. THE WINDOW IS STILL IN PLACE, BUT THERE ARE TINY SHARDS OF GLASS ON THE SEAT. FORTUNATELY I DID NOT HAVE ANY PASSENGERS IN THE TRUCK AT THAT TIME, BUT THAT IS NORMALLY WHERE MY DAUGHTER SITS. *TR

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