NHTSA Complaint #10653989 — 2008 REV AMBULANCE DODGE SPRINTER 2500

RECALLED TIRE, BF GOODRICH COMMERCIAL T/A LT245/75R16, DELAMINATED WHILE I WAS DRIVING 60 MPH ON A GOOD SURFACE, WELL MAINTAINED ROAD. LUCKILY I MAINTAINED CONTROL AND STOPPED ON A WIDE PAVED SHOULDER. THE DOT NUMBER WAS BE11JD115111. I WAS NEVER INFORMED IN ANY MANNER OF THIS RECALL FROM EITHER THE TIRE MANUFACTURER OR MY LOCAL DEALER. BOTH COULD HAVE EASILY INFORMED ME, BUT DID NOT. WHY? MY NAME, ADDRESS, AND PHONE NUMBER ALONG WITH THE DOT NUMBER WAS ON FILE WITH MY LOCAL DEALER. I CHECKED WITH THE OWNER OF THE BUSINESS AND WAS TOLD HE WAS NOT INFORMED BY BF GOODRICH. HE DID SEE THE RECALL NOTICE IN A TIRE MAGAZINE BUT DID NOT CHECK HIS COMPUTER FILES AS HE DID RECEIVE NOTICE FROM BF GOODRICH. HAD HE RECEIVED A RECALL NOTICE, HE WOULD HAVE CHECKED HIS COMPUTER FILES. THE KNOWN TIRE FAILURE COULD HAVE CAUSED MY FAMILIES DEATH OR SERIOUS INJURY. IT DID CAUSE MANY THOUSANDS OF DOLLARS IN DAMAGES TO MY VEHICLE. I WOULD LIKE TO KNOW WHY I WAS NOT INFORMED. THERE CERTAINLY WAS NEGLIGENCE ON THE PART OF BF GOODRICH. THERE NEEDS TO BE MORE DILIGENCE IN PURSUING OWNERS OF RECALLED TIRES OR A BETTER SYSTEM PUT INTO PLACE. *TR