NHTSA Complaint #10653957 — 2012 FORD FOCUS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10653957 |
| Vehicle | 2012 FORD FOCUS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 38,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I SEE YOU ARE INVESTIGATING POWER STEERING PROBLEMS WITH THE FUSION. I HAVE A 2012 FORD FOCUS AND THE POWER STEERING IS OUT. I WOULD LEAVE THE CAR PARKED AND RUNNING DURING THE SUMMER, IF I WAS ON MY CELL PHONE. THE POWER STEERING ASSIST LIGHT WOULD COME ON, WHILE IN PARK AND IF I TRIED TO MOVE THE CAR, THE POWER STEERING WOULD NOT RESPOND. I COULD TURN THE CAR OFF FOR A FEW MINUTES, THEN BACK ON AND THE PROBLEM WOULD SEEMS TO FIX ITSELF. I DON'T RECALL HOW MANY TIMES IT HAPPENED, 5-7 TIMES PROBABLY.THE FINAL TIME IT HAPPENED, I WAS AGAIN PARKED AND THIS TIME TURNING THE CAR OFF DID NOT CORRECT IT. THAT WAS APPROXIMATELY OCTOBER 15, 2014 WITH ABOUT 38,000 MILES. UNLIKE SOME OF THE OTHER COMMENTS I HAVE READ ON THE INTERNET, I NEVER HAD THE POWER STEERING GO OUT ON ME WHILE DRIVING. I WILL BE GOING TO HAVE THE CAR CHECKED TOMORROW AT MAC HAIK FORD IN GEORGETOWN, TX WHERE I BOUGHT THE CAR IN JANUARY OF 2013. I JUST HAD TO LEARN TO DRIVE WITHOUT POWER STEERING AGAIN. *TR
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