NHTSA Complaint #10653932 — 2015 GMC YUKON

THIS IS THE SECOND TIME THE FOLLOWING OCCURRED. (OCT 27,2014 AND NOW ON NOV. 5,2014). WHEN I WENT TO DRIVE THE CAR, SUDDENLY THE CAR DID NOT TURN PROPERLY. IF I MADE A SHARP TURN, IT SOUNDED LIKE THE FRONT WHEELS WERE RUBBING. THE CAR WAS IN 2 WHEEL AUTO. I IMMEDIATELY CALLED THE SALESMAN AND EXPLAINED THE SITUATION. I DROVE THE CAR ON THE HIGHWAY (65MPH) TO DEALERSHIP. DAY LATER, LOOSE WIRE IN TRANSFER CASE. EVERYTHING FINE. SAME THING OCCURS ON NOV. 5TH AND THE SALESMAN TELLS ME TO TAKE A VIDEO, WHICH I DO, AND BRING THE CAR IN. TODAY I AM TOLD IT WAS THE COMPUTER PROGRAM THAT WAS THE PROBLEM. THE SALESMAN CONFIRMS THAT THE AUTO WAS IN 4 WHEEL DRIVE WHEN I BROUGHT THE CAR IN BUT THE RECEIVING AND DELIVERY SERVICE TECHNICIAN NOW SAYS IT WASN'T. HE SAID THE 4WD LIGHT WAS NOT ON AND HE ONLY FELT A LITTLE BIT OF A ROUGH RIDE WHEN I DROPPED IT OFF. HE ALSO TOLD ME THAT THE STATE OF VIRGINIA DOES NOT HAVE A LEMON LAW, WHICH HE BACK TRACKED AFTER I CALLED HIM ON IT. OTHER PROBLEMS WITH CAR. NAV/RADIO/BACKUP CAMERA WENT BLANK ON NOV. 4TH. THERE IS A WHISTLE NOISE ON THE TOP OF THE DRIVERS SIDE DOOR. THE RIDE IS SUBSTANDARD TO MY OLD 2007 GMC YUKON XL DENALI, WHICH I BOUGHT NEW AND HAD 197K MILES. YOU FEEL EVERY PEBBLE OR ROAD IMPERFECTION. YOU GET THE TYPICAL RESPONSE AS IF THIS WAS A $5,000 USED CAR AND NOT AN $78,000.00 PREMIUM SUV. *TR