NHTSA Complaint #10653654 — 2008 CHEVROLET SUBURBAN 1500 STRUCTURE

Complaint Details

ODI Number	10653654
Vehicle	2008 CHEVROLET SUBURBAN 1500
Component	STRUCTURE
Date of Incident	November 1, 2010
Date Filed	November 8, 2014
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

DASHBOARD BEGAN TO CRACK AT AROUND 50000 MILES. CONTACTED THE DEALER. QUOTED $1400. CONTACTED GM. WAS TOLD I WOULD NEED TO PAY $400 OUT OF POCKET AS A DEDUCTIBLE. I COULDN'T AFFORD IT AT THE TIME SO I HAD TO PASS. BUT I FEEL I SHOULDN'T HAVE TO PAY FOR A FACTORY DEFECT THAT GM CONTINUES TO IGNORE. THOUSANDS OF PEOPLE HAVE BEEN AFFECTED. THIS IS UNSAFE. THE DASHBOARD IS CRACKED AROUND THE PASSENGER SIDE AIR BAG WHICH COULD CAUSE SHARDS OF PLASTIC TO AFFECT THE FRONT AND DRIVER UPON THE AIRBAG BEING DEPLOYED. *TR

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