NHTSA Complaint #10653607 — 2014 FORD FOCUS

WHILE PULLING OVER TO THE SIDE OF THE ROAD THE POWER STEERING STOPPED WORKING. AN ALARM CHIMED BUT NO INFORMATION DISPLAYED. I WAS ONLY ABLE TO STEER THE VEHICLE USING ALL OF MY STRENGTH AND MY HUSBAND HAD TO DRIVE IT HOME. THE NEXT DAY THE STEERING WAS BACK TO NORMAL. THE SECOND TIME WAS DURING A K TURN. IT WAS INCREDIBLY DIFFICULT TO MANEUVER OUT OF THE TURN BUT ONCE THE VEHICLE WAS DRIVING STRAIGHT THE STEERING RETURNED. NO ALARM OR INFORMATION DISPLAYED. THE THIRD TIME WAS TURNING OUT OF A PARKING LOT. AN ALARM CHIMED AND "STEERING ASSIST FAILURE" DISPLAYED. FORTUNATELY I WAS CLOSE TO A DEALERSHIP AND ABLE TO STEER IT THERE AS I WOULD NOT HAVE HAD THE STRENGTH TO STEER IT HOME THROUGH TOWN AND WOULD NOT HAVE WANTED TO RISK TRYING IT ON THE INTERSTATE. I'M WAITING TO FIND OUT WHAT THEY WILL SAY. I HAVE ALREADY HAD TO HAVE THE TRANSMISSION REPLACED DUE TO HESITATION OF ACCELERATION WHEN THE GAS IS PRESSED. *TR