NHTSA Complaint #10653465 — 2006 FORD EXPLORER

IN THE LAST 2 YEARS I HAVE CONTINUED TO HAVE PROBLEMS WITH THIS VEHICLE WHICH HAS COST ME A LOT OF TIME AND MONEY. SIMILARLY TO THE MAJORITY OF THE COMPLAINTS LISTED THE VEHICLE JOLTS AND HESITATES WHILE IN MOTION. I HAVE BEEN TO REPAIR SHOP MORE TIMES THAN I CAN COUNT.... AND NOT EVEN THE TECHNICIANS AT FORD SEEM TO KNOW WHAT TO DO AS I CONTINUE TO HAVE THE SAME ISSUE. ON MY LAST VISIT TO THE SHOP ( A WEEK AGO) I WAS TOLD THAT THERE WAS A PROBLEM WITH THE COMPUTER WHICH WORKS LIKE "THE BRAIN OF THE TRUCK" BUT THEY COULDN'T FIGURE IT OUT SO THEN I WAS ENCOURAGED " TO LOOK AT "SOMETHING NEW(ER)". I QUESTIONED WHY I SHOULD BE DOING THAT WHEN THE VEHICLE HAS ONE 93K MILES ON IT.... AND WHY WOULD I BUY ANOTHER FORD VEHICLE WHEN THEY COULDN'T FIX OR FIGURE OUT WHAT WAS GOING ON WITH THE ONE I HAVE!!!!???? BASED ON THE NUMBER OF COMPLAINTS DIRECTLY ABOUT THIS SAME ISSUE ,I AM CONFIDENT THAT THERE IS A LARGER PROBLEM OF WHICH FORD IS AWARE AND REFUSES TO ADDRESS. I AM AFRAID EVERY TIME I DRIVE AS I DO NOT KNOW OR HAVE MUCH CONFIDENCE THAT IT WILL OPERATE AS INTENDED. AFTER CALLING FORD'S CUSTOMER RELATIONS CENTER, I WAS TOLD THAT MY ONLY OPTION WAS TO TAKE IT TO THE FOR REPAIR SHOP EVEN IF THEY DID NOT KNOW AND HAS MADE IT CLEAR THAT THEN CANNOT IDENTIFY OF FIX THE PROBLEM. *TR