NHTSA Complaint #10653207 — 2014 CHEVROLET SILVERADO

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10653207
Vehicle	2014 CHEVROLET SILVERADO
Component	WHEELS
Date of Incident	July 25, 2014
Date Filed	November 6, 2014
Mileage	1,207 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I PURCHASED MY 2014 CHEVROLET SILVERADO ON 7/11/14. ON THE WAY HOME I CALLED THE DEALER TO TELL THEM THAT IT HAD A BAD VIBRATION WHEN DRIVING AT HIGHWAY SPEEDS. THE FIRST REPAIR WAS ATTEMPTED ON 7/25/14 WITH 1207 MILES. I HAVE HAD THE TRUCK BACK AT LEAST 8 TIMES FOR A REPAIR. THE DEALER HAS REPLACE TIRES. THEY HAVE BALANCED THE TIRES AT LEAST 6 TIMES THAT I KNOW ABOUT. THEY HAVE REPLACED THE DRIVE SHAFT. THE HAVE REPLACE THE RING GEAR AND PINION. REPLACED THE ENTIRE DIFFERENTIAL ( THEY SWAPPED IT FROM ANOTHER NEW TRUCK) THEY HAVE REPOSITIONED THE MOTOR MOUNTS. NOW THEY ARE WANTING TO REPLACE THE REAR DIFFERENTIAL AGAIN. I HAVE BEEN PATIENT WITH THEM TRYING TO LET THEM FIX THE CONCERN. THEY HAVE A GENERAL MOTORS SERVICE ENGINEER INVOLVED AND HE HAS SEVERAL PARTS ORDERED FOR IT. THE DEALERSHIP HAD TALKED TO THEIR FACTORY REP AND AT ONE TIME THEY TALKED ABOUT GM BUYING THE TRUCK BACK AND GETTING ME ANOTHER TRUCK. I DON'T FEEL THE TRUCK I HAVE IS SAFE. IT HAS HAD THE WHEELS OFF MORE TIMES THAN I WOULD HAVE ROTATED MY TIRES IN 150000 MILES. *TR

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