NHTSA Complaint #10652927 — 2005 BMW 330XI

I RECEIVED A RECALL NOTICE THAT THE FRONT PASSENGER AIRBAG IN MY ONLY CAR IS DEFECTIVE. I CALLED THE BMW DEALERSHIP IN GREENWOOD INDIANA TO SCHEDULE THE REPLACEMENT OF THIS PART. I WAS INFORMED THAT I WOULD BE PLACED ON A WAITING LIST SINCE THIS PART IS "BACK ORDERED". THEY PROMISED TO CALL ME AS SOON AS THE PART WAS AVAILABLE BUT COULD NOT STATE WHEN THAT CALL WOULD OCCUR. I TOLD THE GENTLEMAN THAT I MUST DRIVE A LONG DISTANCE EVERY WEEK FOR BUSINESS WITH MY STANDARD POODLE SITTING IN THE FRONT SEAT. MY DOG PROVIDES SECURITY ON THESE LONG DRIVES. THE SALESMAN STATED THAT THE AIR BAG WOULD DEPLOY ONLY IF THERE WAS AN ACCIDENT. I FURTHER INFORM HIM THAT THE WE WERE IN THE MIDDLE OF HUNTING SEASON AND THE HIGHWAY I DRIVE ON HAS FREQUENT ACCIDENTS WITH DEER RUNNING OUT ACROSS THE HIGHWAY. HE ONCE AGAIN STATED THAT THE CAR WAS SAFE TO DRIVE AS LONG AS THERE ARE NO ACCIDENTS. THE IDEA OF THIS AIR BAG RUPTURING WHILE I AM DRIVING OR IF AN ACCIDENT OCCURS DOES NOT MAKE ME FEEL SAFE. I ALSO AM CONCERNED THAT BMW HAS KNOWN ABOUT THIS DEFECT FOR YEARS AND DID NOT SEND ME RECALL NOTICE UNTIL A MONTH AGO. BUT THE LAST INSULT IS THAT I HAVE TO WAIT AN INDEFINITE TIME TO HAVE MY ONLY CAR REPAIRED. *TR