NHTSA Complaint #10652745 — 2003 PONTIAC GRAND AM

I AM THE ORIGINAL OWNER OF THIS CAR AND AFTER MY LEASE ENDED, I PURCHASED IT. AS OF A FEW YEARS AGO, I SIGNED IT OVER TO MY DAUGHTER. AS SHE WAS DRIVING IT, ALL DASH INSTRUMENTS WENT OUT, THEN ON, THEN OFF. SOMETIMES IT WOULDN'T COME ON AT ALL. EVENTUALLY WE DISCOVERED BY BUMPING THE DASH, EVERYTHING WOULD COME ON.AS THIS BECAME A REAL ISSUE, I CALLED AROUND AND WAS TOLD THAT THE DASH INSTRUMENT CLUSTER WAS BAD, SO I PURCHASED A NEW ONE. INSTALLED IT, AND FOUND OUT IT HAPPEN AGAIN. I SENT IT IN FOR REPAIR, GOT IT BACK, RE-INSTALLED IT ONLY TO SEE THE SAME PROBLEM. I THEN PURCHASED A USED ONE,,,,,SAME THING. FINALLY DECIDED THAT IT MIGHT BE THE IGNITION SWITCH. REPLACED IT AND PROBLEM SOLVED. I OPENED UP THE OLD SWITCH AND FOUND IT WAS ALL SHORTED AND CORRODED. MY ISSUE IS THAT OCT. 2014, MY DAUGHTER JUST GOT A LETTER OF THAT DEFECT TO GET REPLACED. ALL THAT TIME SHE WAS DRIVING IT, ANYTHING COULD HAVE HAPPENED NOT TO MENTION ALL THE MONEY AND TIME IT COST ME. 11 YEARS LATER. WHY WAS GM ALOUD TO HIDE THE DEFECTS THAT LONG PUTTING SAFETY OF DRIVERS AND PASSENGERS AT RISK? THEY NEW OF THE PROBLEMS AND IGNORED THEM. I'M PISSED AND RIGHTFULLY SO. I JUST GOT A LETTER ON MY 2005 CADILLAC DEVILLE FOR THE SAME ISSUE, 9 YEARS LATER. ALL GM IGNITION SWITCHES ARE BAD!! WHERE WERE YOU PEOPLE ALL THOSE YEARS AND WHAT TOOK SO LONG TO GET SOMETHING DONE ?? I BLAME YOU TOO. MAYBE YOUR ORGANIZATION NEEDS A SHAKE-UP ALSO. OH, ON MY CADILLAC,THE DEALER JUST REPROGRAMMED SOMETHING AND NEVER CHANGED THE SWITCH AND I WAS TOLD IT WILL BE OK NOW ???? WHAT ??? AND, MY DAUGHTER TRADED IN THE PONTIAC. YOU PEOPLE NEED TO QUIT SLAPPING THESE BIG COMPANIES ON THE WRIST. DON'T TELL ME THAT 9,,,11 YEARS, IT TOOK TO REALIZE A DEFECT. SOMEBODY ALLOWED THIS TO HAPPEN. I AM A FORMER GM EMPLOYEE, RETIRED, 30 YEARS. LET ME TELL YOU HOW SCREWED OVER I GOT BY THEM. ENOUGH SAID,. *TR