NHTSA Complaint #10652293 — 2014 BMW X5

DOORS OPEN BY THEMSELVES, WHEN LOCKED, WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS. THIS HAS BEEN HAPPENING FOR NO APPARENT REASON. (THIS VEHICLE HAS SOFT-CLOSE DOORS, COMFORT ACCESS OPTION) FIRST INCIDENT WAS ON 6 SEPT. 2014 AT 6:35 AM. I MADE A RIGHT TURN AND BEGAN TO MERGE ONTO A DARK HIGHWAY AND WAS STARTLED WHEN THE LIGHTS TURNED ON INSIDE THE CABIN, A WARNING LIGHT/DOOR OPEN INDICATOR ILLUMINATED IN THE DASH AND I HEARD AIR RUSHING THROUGH MY DRIVER'S DOOR. IT HAD POPPED OPEN AND WAS AJAR AND THE DOOR LOCK WAS STILL DOWN. I WAS DRIVING ABOUT 35-40 MPH BEGINNING THE ACCELERATION TO THE SPEED LIMIT OF 55. (IT WAS EARLY MORNING, DARK, AND TO SUDDENLY HAVE THE LIGHTS COME ON AND WARNING INDICATORS ILLUMINATE WAS VERY SCARY) I WASN'T ABLE TO SAFELY PULL OVER DUE TO OTHER CARS AROUND ME AND I COULDN'T PULL THE DOOR COMPLETELY CLOSED BY PULLING ON IT. I HAD TO HOLD THE DOOR WITH MY HAND UNTIL THERE WERE NO OTHER CARS AROUND. THEN, WHILE DRIVING, I HAD TO OPEN THE DOOR QUICKLY AND SLAM IT SHUT. I WASN'T ABLE TO KEEP THE VEHICLE COMPLETELY STEADY IN THE LANE WHEN DOING SO. THIS COULD EASILY HAVE CAUSED A CRASH. I WAS POSITIVE THE DOOR WAS CLOSED COMPLETELY WHEN I LEFT THE HOUSE, SOFT CLOSE DOORS ALWAYS CLOSE COMPLETELY, NO DOOR OPEN INDICATORS WERE LIT, AND MY VEHICLE WON'T LET YOU DRIVE AWAY IF A DOOR IS OPEN. I WAS ON THE ROAD ABOUT 30-40 MINUTES OR SO WHEN THE INCIDENT OCCURRED. THE EXACT THING HAPPENED AGAIN, 2 WEEKS LATER, WHEN I MADE A LEFT TURN INTO THE DRIVEWAY WHERE I WORK, TURNED RIGHT AND PULLED INTO A PARKING SPACE. WHILE I WAS PULLING IN, THE PASSENGER FRONT DOOR POPPED OPEN EXACTLY LIKE THE FIRST INCIDENT. WE BROUGHT IT INTO BMW ON 7 OCT., THERE IS TSB WITH THE "FIX", THEY HAD OUR CAR FOR 5 DAYS. REPLACED BOWDEN CABLES AND PUT IN A MODIFIED PART. ON 2 NOVEMBER IT HAPPENED AGAIN TO THE LEFT REAR DOOR. I TOOK PICTURES AND A VIDEO. IT'S GOING BACK TO BMW 4 NOV. *TR